Account Deletion Request
Account and Data Deletion
Thank you for using our applications.
This page allows users of applications developed and published by Alekta Solutions to request permanent deletion of their account and associated personal data.
If you wish to delete your account, please follow the steps below.
How to Request Account Deletion
To request deletion of your account:
- Send an email to support@alektasolutions.com
- Use the subject line:
Account Deletion Request - Include the following information:
- Application Name
- Registered Email Address
- Registered Mobile Number (if applicable)
- User ID (optional)
- Reason for deletion (optional)
Our support team will verify your request and process it within 7 business days.
What Happens After Your Request
Once your request has been verified:
- Your account will be permanently deleted.
- Your profile information will be removed.
- Login access will be revoked.
- Personal information associated with your account will be deleted where applicable.
This action cannot be undone.
Data That May Be Retained
Certain information may be retained for legal, accounting, fraud prevention, taxation, or regulatory compliance purposes where required by applicable laws.
Examples include:
- Transaction history
- Payment records
- Tax invoices
- Audit logs
- Information required for legal obligations
Retained information will not be used for marketing purposes and will only be kept for the legally required retention period.
Processing Time
Account deletion requests are generally completed within 7 business days after successful verification.
Contact Us
If you have any questions regarding account deletion or privacy, please contact us:
Alekta Solutions
Email: support@alektasolutions.com
Website: https://alektasolutions.com
Applications Covered
This account deletion process applies to all mobile applications developed and published by Alekta Solutions, including but not limited to:
- Pinaka Boutique
- Pinaka POS
- Grocery Pinaka
- Kiosk
- KDS_App
- Pinaka WC Admin